General Policy

TAT Industrial Solutions Co., Ltd. is committed to the following Sales Policy and Quality Policy for all products supplied by the Company:

All products have clear and transparent origins and are genuine products imported directly from manufacturers.
We strictly do not sell counterfeit, imitation, or substandard products.
We guarantee a 100% refund of the product value if any product supplied does not meet our commitments or has an incorrect origin. (Shipping and return shipping costs are excluded.)
All products are covered by the manufacturer’s standard warranty.
Our products are offered at competitive prices, equal to or lower than the prices stipulated by the manufacturers. TAT is committed to providing products at the correct price with guaranteed quality.
To ensure that customers receive full purchasing benefits, please provide complete personal information and accurate contact details. We shall not be responsible for failed deliveries, lost shipments, or delivery delays resulting from incomplete or inaccurate information provided by the customer.
Service Commitment: We serve our customers with honesty, dedication, and the utmost respect. If you experience any dissatisfaction with our staff’s attitude or service, please contact our Sales Manager or Customer Service Department directly.
We are committed to protecting customers’ personal information and will not disclose or misuse such information for unauthorized purposes. We comply with all applicable Vietnamese laws regarding sales activities and consumer protection.
Customers will regularly enjoy the benefits of the Company’s promotional campaigns, discounts, and special offers, as well as promotional programs provided by our suppliers. We are committed to honoring all promotions, rewards, and incentives in accordance with the applicable terms and regulations.

Company Information
TAT Industrial Solutions Co., Ltd.
Address: 383/13 Binh Gia Street, Tam Thang Ward, Ho Chi Minh City, Vietnam
Legal Representative: Nguyen Thi Thuy Duong
Telephone: +84 254 381 6869
Email: info@tatis.com.vn
Tax Identification Number (TIN): 3502584604

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